Frequently asked questions
Section for common issues
Can I get a refund if I’m not satisfied?
Can I register a domain through you?
Can I transfer my existing domain to your service?
Can I upgrade my hosting plan later?
Do you support PHP, Python, or Node.js?
How do I cancel my hosting account?
How do I choose the right hosting plan?
How do I create email accounts for my domain?
What is an SSL certificate, and do I need one?
What is the difference between shared and dedicated hosting?
What is uptime, and what do you guarantee?
What is web hosting?
What should I do if my website goes down?
Why is my website loading slowly?